Residential Systems Readers Select Stellar Service Award Winners

December 9, 2013
The results are in from Residential Systems magazine’s first Stellar Service Awards reader poll honoring manufacturers and distributors for their exceptional customer service/communication, sales and marketing support, training programs, warranty policies, websites, and more. “Thanks to the hundreds of readers who voted this year to honor the best of the best in the custom integration manufacturing and distribution community. We had a lot of great entries this year, and the winners of our Platinum, Gold, and Silver awards are truly deserving of recognition,” said Residential Systems editorial director Jeremy Glowacki. “Launching a new award is not easy, and we hope that the Stellar Service Awards has been established as a respected honor in this industry.”Congratulations to the following winners:Manufacturer’s Website: Platinum: Peerless-AV Gold: Draper Silver: CrestronManufacturer’s Dealer Programs Platinum: DaVinci Group Gold: Crestron Silver: Epson AmericaManufacturer’s Sales and Marketing Support Platinum: Draper Gold: Crestron Silver: RTIManufacturer’s Training Program Platinum: Crestron Gold: Epson America Silver (Tie) Control4 Silver (Tie) StewartManufacturer’s Customer Service/General Communication Platinum: Peerless-AV Gold: Draper Silver: Epson AmericaManufacturer’s Shipping/Freight Policies Platinum: Epson America Gold: BlackWire DesignsManufacturer’s Warranty/Return Policies Platinum: Epson America Gold: Crestron Silver: Access NetworksDistributor’s Customer Service/Generation Communication/Technical Support Platinum: AVAD Gold: Stampede Silver: BlackWire DesignsDistributor’s Sales/Marketing Assistance Platinum: AVAD Gold: Stampede Distributor’s Training Programs Platinum: AVAD Gold: Stampede Distributor’s Shipping/Freight Policies Platinum: AVAD Gold: Stampede Silver: BlackWire Designs Each company in the Stellar Service Awards competition could nominate itself for as many categories as it wished. All entries were posted online and voted on by Residential Systems readers during a two-week judging period. The top three vote getters in each category were awarded Platinum, Gold, or Silver honors.